In 2006, a partnership was born between the
Eastern Shore Tourism Commission and the Chesapeake Bay Bridge-Tunnel, in
which the CBBT agreed to permit the Eastern Shore Tourism Commission to
operate a temporary welcome center within the minimal lobby space of the
existing rest area building. This pilot program served more than 8,000
travelers that passed through the rest area building between Memorial Day
and Labor Day weekends, offering them information on the Eastern Shore and
its surrounding areas.
The pilot program was continued throughout the tourist seasons of 2007 and
2008, greeting more than 10,000 and 12,000 visitors, respectively.
With the renovation of the Bridge-Tunnel's existing rest area in the North
Toll Plaza parking lot looming in the future, Northampton County and the
Chesapeake Bay Bridge-Tunnel worked to have the TEA-21 grant funds
redirected to "bricks and mortar," rather than open kiosk. This
redirection of funds would allow more than $90,000 to be dedicated to
construction costs of a larger, central space within the confines of the
Bridge-Tunnel's rest area building, and such space would be dedicated to the
Eastern Shore Tourism Commission for the full-time operation of the Eastern
Shore Southern Gateway Welcome Center.
The renovations to the existing rest area building began in 2008 and the
building, including the Welcome Center area, were completed in August of
2009. The Eastern Shore Tourism Commission staffs the center with
three part-time and one full-time staff. Additional assistance is
provided by a group of volunteers.
GMB Architects of Salisbury, MD was hired to design the space and L. J.
Kellam Construction, LLC of Belle Haven, VA served as contractor, bringing
the design of an Eastern Shore gazebo to life.
The Welcome Center is a state-of-the-art facility offering brochure
information for local, Eastern Shore businesses and attractions as well as
advertising opportunities for those businesses, providing an even greater
exposure to the travelers who stop and visit. Current hours of
operation for the Welcome Center are Thursday through Monday, 8:30 a.m. -
4:30 p.m. The rest area facilities and vending area are open
year-round, 24 hours a day.
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